Gung Ho! - Ken Blanchard
The theory comprises of three key elements.
1.The Spirit of the Squirrel (Doing Worthwhile Work) Likened to a Squirrel because they work with purpose and therefore dedication
The Spirit of the Squirrel, speaks about the understanding that what we do makes the world a better place. It’s how the work helps others, not the amount of work done or targets met. The result? Self-Esteem – Self Esteem makes individuals feel good about themselves and the work they do.
Everyone works toward a shared goal. Goal sharing through individuals buying-in to the goals, not announcing. Trust and putting team members first leads to support for goals. This can be done through the manager setting critical goals. The team can set the rest , people support best that which they help create. Goals are marker posts, you drive into the future landscape between where you are and where you want to be. Goals focus attention productively. Values guide all plans, decisions and actions.
2.The Way of the Beaver (In control of achieving the goal) Likened to a beaver as Beavers do their work their own way. They work freely and get the job done at the same time.
The Way of the Beaver, speaks of a playing field with clearly marked territory. Goals and values define the playing field and rules of the game. Leaders decide what position team members play in. Freedom to take charge comes from knowing exactly what territory is yours. Thoughts, feelings, needs, and dreams are respected, listened to, and acted upon. You can’t be in control unless the rest of the organization supports you and doesn’t rip you, or your work, apart. The Golden Rule of Management: Value Individuals as persons. Information is the gatekeeper to power. Everybody needs full open access to information. Managers must be willing to give up the levers of control they’ve worked a lifetime to get hold of. It’s tough to be boss without being bossy.
Another important factor to bear in mind is to make individuals targets challenging, but achievable. Expectations should be within capacity and skills. Also remember that nothing drains self-esteem faster than knowing you’re ripping off the system, not contributing. If people can’t do a fair day’s work for a fair day’s pay, you demean them and drain their self esteem. Gung Ho requires a stretch of work that demands people’s best and allows them to learn and move ahead into uncharted territory.
3.The Gift of the Goose (Cheering each other on) Likened to Geese as they cheer on fellow geese during flight. Refer my previous post named Leadership lessons from geese
Its speaks of Active or passive congratulations that must be TRUE (i.e Heartfelt, not said for the sake of saying) . Congratulations are affirmations of who and what people are and that they do matter, and that they are making valuable contribution toward achieving the shared mission.
Telling people what a great job they’ve done or presenting an award is an active congratulation. Passive congratulations are such things as stepping aside and letting a team member go forward with a tricky, complicated, and important project, without exercising some sort of control or even offering advice. You can’t overdo TRUE congratulations (i.e Timely, Responsive, Unconditional, Enthusiastic)
Also remember that at football games fans don’t sit mute as the ball is moved down the field, waiting for the touchdown before cheering. Cheer the progress, not just the results.
Congratulations should be Spontaneous not Programmed, Individual not Blanket, Specific not General, Unique not Traditional.
Stop focusing on problems and the guilty party (police behaviour) and start looking for those responsible for things gone right (coach behaviour).
e=m x c+c (Enthusiasm = mission times cash and congratulations)
Worthwhile work and being in control of achieving the goal–that’s a mission. Cheering each other on brings enthusiasm to work. Cash comes first – you need to feed material needs, (food, clothing, etc.) before you can feed the spirit with congratulations.
Source: http://negativepositivity.wordpress.com/2010/04/05/review-and-summary-gung-ho/
donderdag 3 november 2011